Privacy Policy

Last updated: [26.12.2025]

Introduction

Welcome to Max Protocol (“we,” “us,” “our”). This Privacy Policy explains what personal data we collect, how we use it, and what rights you have. By using our website or services, you agree to the terms of this Policy.

What data we collect

We may collect the following categories of personal data:

  • Account and login details: name, email address, password, username, user ID;
  • Device information: IP address, device/browser type, connection timestamps;
  • Diagnostics and log files: error reports;
  • Payment data: when you pay for a subscription, we process the information to complete the transaction (we do not store card details).

How we collect data

Directly from you: when you register, submit a request, or subscribe.

Automatically: through website logs, analytics systems (e.g., Google Analytics or similar).

Purposes and legal basis for data processing

We process data:

  • To provide the basic functions of Max Protocol (registration, login, service).
  • To process payments and contracts if you switch to a paid subscription.
  • For website security, providing protection against DoS attacks and hacking attempts.
  • To improve UX and service through analytics.

Cookies and tracking technologies

We use cookies and similar methods. You can manage your settings through your browser settings.

Transfer of data to third parties

We do not sell your data. We may share data with:

  • Hosting providers, payment systems;
  • End-to-end analytics and cloud services;
  • Law enforcement agencies, if required by law.

Data storage

We store data for as long as it is needed for the purposes listed above. When you stop using our services, we delete or anonymize your data.

Data security

We take technical and organizational security measures:

  • encryption (TLS);
  • access control, auditing, regular checks;
  • protection against leaks and backup.

Automated decision-making

If we use automated analysis (e.g., behavioral analytics), we will notify you and give you the opportunity to request human review.

Changes to this policy

We may update this Policy. The new version will be published here with the Last updated date.

Contact us

If you have any questions or wish to exercise your data rights, please write to:
Max Protocol

Email: [email protected]